Our Story
Change has been part of my life for as long as I can remember. Living across the Middle East, Brazil, and the UK gave me an early understanding of how people respond to change in very different ways, and how important it is to listen to what people are saying, feeling, and sometimes not saying at all.
After more than 20 years in pharma, I founded Impactful Authenticity to help leaders and teams navigate transformation in a way that is practical, human, and grounded in what really works.
Lucy, Founder & CEO
Impactful Authenticity was founded by Lucy, whose work has centred on helping leaders and teams navigate complexity, build alignment, and make change workable in practice. Her experience continues to shape the way Impactful Authenticity partners with clients: thoughtfully, directly, and with a strong focus on what will actually work.
Our Mission
We enable life sciences organisations to turn strategic ambition into sustainable results, by creating the conditions for their people and teams to deliver it.
Our Vision
A life sciences industry where ambitious science is matched by organisations ready to deliver it.
What we are usually called in for:
A new leader inherits a plan they did not write, and has one quarter to decide what to keep
Two functions both believe they own the same decision, so nobody makes it
A transformation is on plan and not landing, and no one can say why
Cross-functional working is failing quietly, and everyone is too polite to name it
AI arrives as a technology purchase and turns into an operating model problem
The science hit its milestone and the organisation is not built for what comes next
Our team framework is simple, but effective
Our Values
We practice, what we preach:
Authenticity - We work honestly, transparently and people-first.
Meaning - We believe meaningful work is the foundation of successful change.
Clarity - We bring focus, insight and structure to complex transformation.
Partnership - We co-create with clients, not prescribe to them
Associates - We nurture Associate relationships, so they share and communicate our ethos
Impact - We deliver transformation that leads to measurable results.
Change is hard. We make it workable. We’d love to start a conversation with you.